The FBI recently announced that the popular video-teleconferencing call platform, Zoom, has experienced multiple reports of hijacking. The COVID-19 pandemic has forced many professionals to work remotely which has caused a lot of confusion around what to do.
The Cybersecurity and Infrastructure Security Agency encourages users and administrators to review the FBI article as well as the following steps to improve VTC cybersecurity:
Ensure meetings are private, either by requiring a password for entry or controlling guest access from a waiting room.
Consider security requirements when selecting vendors. For example, if end-to-end encryption is necessary, does the vendor offer it?
Ensure VTC software is up to date. See Understanding Patches and Software Updates.
In response, Eric S. Yuan, Founder and CEO of Zoom also put out a statement for their users regarding recent cybersecurity measures which can be found here.
Lastly, if you, or your organization are taking advantage of Telehealth or Teleconferencing platforms, such as Zoom, and have further questions regarding the new regulations contact Jim Johnson at Jim@LiveCompliance.com or (980) 999-1585.
Finally, if you were a victim of a teleconference hijacking, or any cyber-crime for that matter, report it to the FBI’s Internet Crime Complaint Center at ic3.gov. Additionally, if you receive a specific threat during a teleconference, please report it to us at tips.fbi.gov or call the FBI Boston Division at (857) 386-2000.